Delivery options

Info

Cut-off time 14:00 GMT
We dispatch orders Monday to Friday. Make any change to your order until 13:00 GMT. Please call or email us support@georganics.com with your order number.

You can return products within 14 daysfrom the original shipment. Unfortunately, opened products are not accepted due to the nature of the products. In addition to this, we apply a Happy or money-back policy. Should you not be fully happy with one of our product, please email support@georganics.comso we can help you out.

Incorrect products
We hope everything arrives to you in mint condition but if the return is a result of our error, such as a defective or incorrect product, we will be happy to replace the product for you. Please email support@georganics.com with your order number, and let us know which product(s) in your order are incorrect. We will then send out the correct products for you.

Orders lost in transit
If your order has not arrived, please get in touch with our customer service team at support@georganics.com. We will then investigate what happened to your order, and resend it to you. Once your replacement has been resent, our customer service team will contact you with an updated tracking number.

We protect your delivery by reusing shredded cardboard from the packaging our ingredients come in, ensuring less waste is created throughout the entire production process. our no plastic pledge continues through to our packaging: 

Our packaging is about much more than just looking good, it is designed to be plastic-free, biodegradable and recyclable. This way, nothing goes to landfill sites. 

When you open your Georganics order, you'll notice something a little different. All of our products are packaged in 100% kraft paper cartons that are fully bio-degradable, even the print is made from vegetable ink.

There is no bubble wrap or polystyrene to protect your order either, we shred cardboard packaging we receive from our suppliers and use this to protect instead. 

Our packaging is made not to last but our containers are quite the opposite. The glass and aluminium jars can be refilled with our refill packs, re-purposed by being used as tiny plant pots or food storage or recycled. Glass and aluminium can be recycled indefinitely without losing quality, meaning a recycled toothpaste jar could make its way back to Georganics at some point.

Our invoices are printed on paper recycled from de-inked low-grade household waste material: the most difficult to recycle, and often consigned to landfill. We ask that our customers please reuse, recycle, or compost any packaging we send your way.

We offer local customers the option to collect their purchases from us free of charge with prior arrangement, it all helps.

Delivery costs

Free
On orders over £30

Evri Standard
Cost: £3.75
Delivery time: 2 to 3 days

Evri Expedited
Cost: £5.75
Delivery time: next day

Free
On orders over £60

Evri Standard
Cost: £15.00
Delivery time: 3 to 5 days

PO Box addresses cannot be used

Evri Standard
Cost: £20.00 up to 1kg
Cost: £25.00 up to 2kg
Cost: £30.00 2kg or more
Delivery time: 3 to 10 days

PO Box addresses cannot be used